Services - ZHEJIANG GEELY MING INDUSTRIAL CO.,LTD

Service
philosophy

Service Brand
Interpretation

Geely Service insists on buying every second of time for customers at the fastest speed, tightening every screw with the most rigorous attitude, and making customers feel at ease with the most sincere smile.

Every maintenance action is carried out in accordance with standardized standards, every professional tool can be accurately learned and grasped, and a well-organized maintenance environment and meticulous work attitude are maintained.

Because Geely knows that professionalism is the key to creating perfect quality, and perfect quality is the root of customer satisfaction.

Devote oneself to fulfilling the needs of customers; Strive for customer satisfaction every minute and every second, always prioritize what customers think, so that customers have no worries.

A friendly and thoughtful way of treating others, an efficient and pragmatic way of waiting for cars, and a focus on the details are the reasons why customers trust us. Everything stems from a professional instinct and more from the attention to the customer themselves, like the emotions of old friends, care lies in the details.

Three Guarantees
Policy

Three Guarantees Principle

Motorcycles that pass the inspection according to technical standards shall have quality defects caused by manufacturing, packaging, storage and transportation during the warranty period after leaving the factory, which affect their appearance, integrity, and performance. If the responsibility belongs to our company, our company shall be responsible (products that are tested or discounted are not within the warranty scope).

The three guarantees mainly focus on adjustment and repair, with replacement of new parts as a supplement. The assembly cannot be replaced if a single part can be replaced in the three guarantees. The vehicles after three guarantees should meet the relevant technical requirements of our company.

Three Guarantees Period

One year or 10000 kilometers after purchasing a car is considered a warranty period.

Scope of Three Guarantees

1. During the warranty period, if the vehicle malfunctions due to product manufacturing and assembly quality, which affects its use, a two-year 10000km warranty will be granted.

2. The following components are subject to three guarantees within one year or 6000 kilometers: speedometer flexible shaft, tachometer flexible shaft, and battery.

3. The following components do not fall within the scope of the three guarantees: fuses (tubes), standard fasteners, brake shoes (plates) (normal wear), inner and outer tires (normal wear), stickers (except for the three guarantees caused by the attached components), oil filter elements, air filter elements, lubricating oil (grease), etc.

4. For other items that are not covered by warranty, please refer to the user instructions in the accompanying warranty and maintenance guide.